Verification Policy & Process

  

Diamocycle Verification Promise

Every item in our Diamocycle Marketplace has gone through our Diamocycle Verification Process to protect our buyers, sellers, and the high caliber of customer service and diamonds upon which we have built our business for decades.  

The Diamocycle Promise

What sets Diamocycle apart is our deep commitment to excellence and outstanding customer service. We take pride in providing both an unparalleled client experience and an exceptional inventory of loose diamonds and diamond jewelry to our esteemed clientele.  

The Diamocycle Verification Promise  

The Diamocycle Verification Promise asserts that every item on our Marketplace has been tested in accordance with our Diamond Verification Process. All diamonds listed are of the caliber and quality described, allowing us to offer peace of mind and a high-quality marketplace to buyers and sellers alike.  

By verifying our diamonds we are able to offer value to both our buyers and sellers. By adding a Diamocycle Verification Process into your transaction, we’re removing the risk of buying and selling stones online and promise you a smooth, profitable, and easy process.

Why We Verify

Verifying every item listed benefits both buyers and sellers. With Diamocycle verification, sellers are able to list their item for a higher price than they might on a non-verified diamond marketplace. Buyers, similarly, have an industry expert’s assurance that what they are buying will truly match what they receive. In addition, by having a Diamocycle-supported Marketplace both buyers and sellers have a trusted environment and a secure marketplace to exchange used loose diamonds and diamond jewelry. 

By employing safeguards such as the Diamocycle Verification Process, we aim to ward against fraud and misrepresentation and to facilitate a safer marketplace transaction. With Diamocycle, your valuables and your transactions are always protected and insured while in transit, to keep your valuable items safe. As always, we have customized our process to protect our buyers and sellers and offer the highest quality of experience. 

The Diamocycle Verification Process

 Before being authorized to purchase or sell on the Diamocycle Marketplace, each user’s identity must be verified by Vouched, which confirms the identifying information provided by each user is accurate and true. This verification process allows us to safeguard against user fraud and maintain a trusted and verified commercial space. 

Once buyers and sellers have been verified, each item listed on our Diamocycle Marketplace is verified by a Diamocycle Expert or Our Associated Diamond Lab. Our in-house gemologist team and external lab have over 50 years of industry experience and have provided their expertise and diamond analysis for a variety of clients completing transactions in the six-figure range. 

To ensure there is no bias in the process, we send every piece received to an independent lab for a complimentary verification.    

Our Diamocycle Verification ensures that the following aspects of the item match the description listed as follows: 

 

Please note the following disclaimers pertain to items purchased on The Diamocycle Marketplace: 

 

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